Everyone has heard about how the “Systems Administrator” role is changing with the advent of Infor CloudSuite, but it’s likely some of your conception and previous knowledge might be out of date given the current landscape. Join RPI’s technology experts on what they have seen and experienced in a variety of clients and across industries. Understand how they see the role changing, and how to get prepared for it. Finally understand how to upgrade the role from the back office to the board room as we transition to the cloud in one of the most significant technology changes in the century.
Chris Ruszin has spent the last two years working in the Infor-Lawson market for RPI. This position has allowed him to gain experience as support management for our managed service clients and various other technical services. This week, he is excited to discuss the types of client requests he encounters on a regular basis, as well as provide an in-depth explanation of the differences between the Ming.le Inbox and the Landmark Inbasket. As an avid fan of all Baltimore and DC sports organizations, Ruszin is right at home in our Baltimore office, where he has worked since his graduation from Towson University in 2018.
Rich Rose is atechnicalanalyst with five years of experiencein the field of enterprise resource planningand the Infor world.Known for his analytical mindset and ability to deliver complex topics in an accessible way, Richcan break down a complex flow or process intological, bite-sized pieces. Hehas experience with CSS, MYSQL, Microsoft SQL, and the setup of cisco routers and switches, in addition to being certified in Infor Process Automation (IPA).Rich has been invaluable to a variety of project teams providing everything from interface development,IPA flowcreation and ongoingtechnical support, as well as delivering insights into these solutions across the Infor community.