Details

Tuesday, April 12
12:00 - 1:00 PM CT

After two years of unprecedented disruption, the traditional ways of doing business have grown increasingly obsolete. Organizations have devoted significant investments to digital marketing and engagement, but as employees and customers move online in greater numbers, their focus must shift to the digital transformation of mission-critical processes.  

In this webinar, Aspire’s Founder & CEO Kaspar Roos will join MHC's CEO Gina Armada to discuss strategies that will enable businesses to successfully transform operational communications and meet the evolving needs of both their staff's internal teams and customers. 

Attendees will learn: 

• How to satisfy customers demanding efficient and meaningful mission-critical interactions  
• Why customer experience considerations are an essential element of successful digital transformation  
• How a focus on improving customer experience leads to better satisfaction, loyalty, and retention 
• The latest best-practices to support those striving for operational excellence