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Legacy customer communications won't hold—see what’s next
Details
Presenters: Kaspar Roos, CEO of Aspire CCS and Olga Zakharenkava, Head of Marketing at MHC
Still relying on a legacy or homegrown system to manage your regulated customer communications? As AI, compliance requirements, and digital expectations increase, outdated CCM platforms struggle to meet evolving demands—making it increasingly risky and expensive to cling to aging technology.
Join this session for a strategic look at why legacy migration is no longer optional—and how to approach it with confidence.
You’ll learn how to:
- Evaluate automation paths from lift-and-shift migrations to full communication redesigns
- Align deployment models (cloud, on-prem, or hybrid) with your goals
- Decide between in-house and outsourced approaches based on your resources and risk profile
- Build a modernization roadmap that supports future growth and regulatory change
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Categories
Regulatory Enhancement Request
IPA
User Groups
When
Tuesday, October 14th, 2025 from 11:00 to 11:30 (US/Central)Organizer
Loring Kaveney
About MHC
Accounts Payable Automation. Invoice Automation. Streamlined documents & payments with your stakeholders. Customer communications management.
Whether your organization is currently using Infor Lawson, upgrading to Infor CloudSuite, or you’re a new Infor customer, MHC’s solutions complement Infor functionality to drive additional efficiencies and increase the overall value of your enterprise resource planning (ERP) and business systems.
The MHC NorthStar configurable SaaS platform enables organizations to generate hyper-personalized and digital customer-facing, vendor-facing, and employee-facing document and payment output via turnkey precision delivery without expensive consulting and the frustrating fragility of Microsoft Word templates. MHC also supports AI-powered document capture, imaging, powerful workflow configuration, plus AP payment rebates, flexible web forms, and much more.
Learn more at https://www.mhcautomation.com
Whether your organization is currently using Infor Lawson, upgrading to Infor CloudSuite, or you’re a new Infor customer, MHC’s solutions complement Infor functionality to drive additional efficiencies and increase the overall value of your enterprise resource planning (ERP) and business systems.
The MHC NorthStar configurable SaaS platform enables organizations to generate hyper-personalized and digital customer-facing, vendor-facing, and employee-facing document and payment output via turnkey precision delivery without expensive consulting and the frustrating fragility of Microsoft Word templates. MHC also supports AI-powered document capture, imaging, powerful workflow configuration, plus AP payment rebates, flexible web forms, and much more.
Learn more at https://www.mhcautomation.com