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In the Know is our segment where we interview subject matter experts. In this episode of In the Know, we have a discussion about the importance of, what you should be getting from a project manager, and how to ensure value from that role. What does the PM bring to the table? How do you check to make sure you’re getting the greatest value from your PM? Join Diana Van Blaricom (VP, ERP Strategy) and Kathy Fickes (Sr. Project Manager) to uncover these valuable insights.
An industry-leading ERP executive with over 30 years of expertise traveling the globe to help organizations transform their business processes through advanced technologies. Diana helps customers create their technology roadmaps with pragmatic business process improvement, organizational strategy execution, and leading practices, and change management techniques to improve user adoption.
Kathy is an Information Technology professional with more than 15 years of healthcare IT experience supporting a variety of healthcare applications with a focus on business value realization and high customer satisfaction. She has repeated success in driving program/project management and accelerating technology advances and business process improvements to transform organizations across different verticals with specific expertise in directing Infor ERP implementations working with clients in the public sector and healthcare industries.
ROI Healthcare Solutions is healthcare's trusted IT Services Partner, founded in 1999. We save clients time and money, creating clinical, operational, and financial excellence through ERP, EHR, and Revenue Cycle initiatives. ROI offers industry-centric project management, consulting, implementation. optimization, support, and staffing services. Our leadership is committed to delivering quality services with highly engaged team members to clients who appreciate long-term partnerships.
ROI gives life to our clients' mission and vision through optimizing processes, people, and technology. We are recognized by both Inc 5000 as a fast growing private company and Modern Healthcare as a Best Place to Work in Healthcare. ROI has been rated Best in KLAS within the KLAS Research's "Partial IT Outsourcing" category and is a two-time KLAS category leader in "Business Solutions Implementation Services."