Description

Wednesday | March 19th | 1 PM CT – 30 minutes

Presenter: Shawn Phillips, Product Manager for MHC NorthStar CCM

Empowering non-technical business users to manage customer communication workflows isn’t just the future—it’s here. By shifting control to business teams, organizations can free up IT resources to focus on strategic priorities like scalability, cybersecurity, and innovation. 

Join this webinar to learn how modern document automation tools empower your customer-facing teams to work independently.  

In just 30 minutes, you’ll learn how: 

• Line-of-business users can design and update templates—no technical expertise required. 
• AI-powered prompts can help front-line staff create personalized communications, refine tone, and automate translations. 
• A low-code approach allows teams to optimize workflows for data collection, asset assembly, and multichannel distribution—without programmers. 

Discover smarter ways to empower your business teams and reduce IT workload. 

Register today!