
Details
Wednesday | March 19th | 1 PM CT – 30 minutes
Presenter: Shawn Phillips, Product Manager for MHC NorthStar CCM
Empowering non-technical business users to manage customer communication workflows isn’t just the future—it’s here. By shifting control to business teams, organizations can free up IT resources to focus on strategic priorities like scalability, cybersecurity, and innovation.
Join this webinar to learn how modern document automation tools empower your customer-facing teams to work independently.
In just 30 minutes, you’ll learn how:
- Line-of-business users can design and update templates—no technical expertise required.
- AI-powered prompts can help front-line staff create personalized communications, refine tone, and automate translations.
- A low-code approach allows teams to optimize workflows for data collection, asset assembly, and multichannel distribution—without programmers.
Discover smarter ways to empower your business teams and reduce IT workload.
Register today!
Categories
Regulatory Enhancement Request
IPA
User Groups
When
Wednesday, March 19th, 2025 from 1:00 to 1:30 (US/Central)Organizer

Loring Kaveney
About MHC
Customer communications management. Invoice-to-pay automation. Streamlined documents & payments with your stakeholders.
MHC's integrated solutions keep Infor CloudSuite and Infor Lawson standard and include customized document output, bank interface, document imaging, OCR, workflow, web forms, and self-service solutions.
An Infor Complementary partner, MHC is known for dedication to helping customers succeed.
https://www.mhcautomation.com/integrations/infor/
MHC's integrated solutions keep Infor CloudSuite and Infor Lawson standard and include customized document output, bank interface, document imaging, OCR, workflow, web forms, and self-service solutions.
An Infor Complementary partner, MHC is known for dedication to helping customers succeed.
https://www.mhcautomation.com/integrations/infor/