Tag: Perceptive Content (Articles)

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  • Managed Services Offering vs. SMSA: What’s the Difference?
    As discussed last week, there are a variety of challenges that come with retaining and managing top-level enterprise software technical resources, whether for Perceptive Content or nearly any other ERP or ECM solution. It is of the utmost importance to retain either direct employees or outside resources or consultants who have the right skills and experience for the unique software combinations that form your environment. RPI Consultants’ managed services offerings are flexible and cost-effect...
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  • How RPI’s ECM Managed Services Saves You Money
    As we discussed last week, one option for filling gaps in your organization’s technical department is to purchase a managed services offering, whether for Perceptive Content or any other ECM, ERP, or enterprise software solution. It can be overwhelming and expensive for an internal team to manage and optimize these complicated solutions, or even to handle upgrades, while also taking care of other important work duties. This is one reason why RPI Consultants includes a project manager in all of...
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  • Balancing Out Your Team with Managed Services
    Let’s go a bit further into how you can balance your team using managed services. Suppose your organization is in the process of upgrading to the latest version of Hyland’s Perceptive Content ECM software. Generally speaking, when RPI has supported clients through this type of project, we find that they usually need end user training and support, training, as well as custom development and system optimization or fine-tuning. Many of these needs aren’t even known until later into the implem...
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  • Work Smarter (not Harder) with Perceptive Content Managed Services
    Supporting multiple enterprise systems, including ERP and ECM software, is a challenge for many organizations. This is particularly true when knowledge is siloed, or when it is unclear which resource to reach out to internally to solve a particular issue. While many have heard of managed services support options, there are lots of people unclear about what exactly it does or does not consist of (or how it can be tailored).
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  • How to Build Perceptive Content Views / ImageNow Views With RPI Consultants
    Join Senior Perceptive Content Consultant Jeff Jones as he walks you through how to build views in ImageNow / Perceptive Content.
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  • Perceptive Content AP eForm Custom Connector
    The AP Invoice eForm product for Perceptive Content offered by Lexmark Enterprise Software provides for a streamlined data entry process for many Accounts Payable departments. One pain point many people have experienced is its use of the “Virtual Tables”, a method used by this Perceptive eForm for storing Vendor, GL, and PO data. While these tables have satisfied the requirement of allowing the eForm to store and retrieve data for years, they aren’t perfect. Some of the issues we see include heavy resource usage and slow query speeds.
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  • Major Changes in Perceptive Content 7.1
    Perceptive Content 7.1 introduces a departmental security model where each department exists as if it were its own instance of Perceptive Content (ImageNow). There are two types of manager roles available in Content 7.1, Perceptive Manager and Department Manager. The Perceptive Manager role has replaced the owner account from previous versions.
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