Tag: Public Sector (Articles)

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  • The Deployment Strategy for Infor Government Essentials
    Last week, we discussed the fact that a cloud migration is not an upgrade, but rather a reimplementation. If you treat it as a straight push to the next version, you're going to miss out on functionalities that could be very beneficial for your organization. Framing this as a reimplementation means understanding that although it's the same vendor, same products, and same product line, the capabilities are totally different and require a more intense level of effort that just an upgrade.
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  • A Cloud Migration is not an Upgrade, It's a Re-Implementation
    When it comes to the Infor solution perspective for Essentials, there are certain things you'll want to take advantage of, or at the very least consider implementing in the financial component of the system.
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  • Combatting Change Management Resistance in the Public Sector
    When it comes to ERP implementations, we've seen organizations struggle with more than anything is the whole change management piece. It is human nature to be resistant to change - even people who work in the software industry still complain when Microsoft Office changes the menu ribbon. Back to ERP, these are very complex systems, and sometimes the changes you need to make are non-trivial. You're basically doing something fundamentally different, especially if a customer is coming off a long ti...
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  • Flexibility is the Key for a Successful ERP Implementation
    We spoke last week about ensuring your critical business processes are not interrupted during an ERP implementation. That is information we make clear to our clients by providing a staffing plan that for both our resources and their resources. We break this down by phase, position, and role so they have that visibility of who will be needed and how much will be needed, so they are prepared for the staffing replacement model that works best for their organization. This is critical to success with...
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  • Ensuring your Critical Business Processes Continue throughout an ERP Implementation
    Last week, we spoke about the importance of backfilling key personnel in the preparation phase of an implementation phase. We have both seen clients budget for the backfill but not execute because they thought it would be too difficult to actually follow through on that. This is a very big factor in success, and it means you need to start looking at the punch list. Is the executive leadership involved, do you have the proper resources assigned, the right project manager, and the right partner? T...
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  • The Evolution of ERP and The Future of Applications
    The Origins of ERP Enterprise Requirements Planning (ERP) systems were created to solve a series of problems organizations had 25 – 30 years ago, mainly data and process inconsistency. In the early days of enterprise applications, many organizations had systems which were centered around functional areas – Finance had theirs, as did Procurement, HR/Payroll and other teams. This application era was commonly referred to as “best-of-breed”. The applications worked for the respective func...
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  • How to Prepare for an ERP Implementation Without Impacting Daily Processes
    Early on in an ERP implementation for the public sector, it's important to consider three things about the team: quality, quantity, and availability of your staff. If there are any shortcomings in those aspects, the risk of the project failing increases tenfold. Although it may feel uncomfortable in the short term to reassign people's duties, putting the right people on it from the beginning will work out in the long term.
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  • Active Executive Sponsorship & Proper Resource Assignment: Keys to a Successful ERP Project
    When comparing on premises and cloud implementation in terms of success criteria, the biggest criteria time & time again is executive leadership and sponsorship. What these two things do is set the vision and help people understand why you’re going through this migration, what’s in it for the organization, what are the expectations, etc. In making sure all of that is communicated to the organization, they establish governance, which is vital to the success of a project. This is a term that g...
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  • Supporting Customers in the New ERP Landscape
    If you can't already tell, we really love to discuss the recent evolution of ERP and its technology. As a delivery organization, something we're constantly trying to figure out is how can we best support our customers in this constantly shifting landscape. New systems and capabilities are constantly emerging, and we are faced with the challenge of trying to get our customers to change their mindset about the systems. Everything's had to change on the vendor side: the training system, the support...
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  • How Does the Cloud Increase Vendor Efficiency?
    We've been talking a lot about feature functionality, so let’s shift gears a little bit. One of the things that's the major advantage of the cloud and SaaS is the fact that it increases vendor efficiency because they no longer need support multiple versions of the software. One of the fundamental differences about applications being sold and deployed today is that the technology and capabilities of the applications themselves are advancing fairly quickly, regardless of vendor.
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  • The Constant Evolution of a Cloud-Based ERP System
    We've discussed a lot around the Infor Government Essentials packaging for public sector and its streamlined implementation approach. The program itself is a journey - the first phase focuses on the core ERP capabilities, which is everything you need right off the bat, and then the following phases are when you can add in other applications. The good thing about deploying the Essentials program is that you can do measured enhancements or capability increases over a period of time.
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  • Adding Value Outside of the Core ERP System
    Last week, we covered how you can add value to the core system delivered with the Infor Government Essentials program. For a public sector entity, the consideration should be on your resources that are outside the core system, so think something like utility billing. Where do you want to be able to start focusing more resources? Where do you want to direct someone’s time & attention who was previously working solely with the legacy system?
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  • The Core of the Infor Government Essentials Program
    We have already introduced you to the Infor Government Essentials program and discussed how it encompasses the core scope of an ERP project. We’re going to dive into this further from an HCM financial perspective to explain what this “core” is and what sort of extended functionality could be implemented or deployed downstream.
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  • How to Approach an ERP Implementation from a Delivery Perspective
    Last week, we introduced you to the 60/30/10 concept for implementing ERP systems. Let’s move on to how to approach this project from a delivery standpoint. Looking at this from an ERP SaaS standpoint, the biggest challenge we have encountered in talking to hundreds of customers before they move to the cloud is that there is a mindset shift that the customer needs to have about taking what the vendor delivers out of the box. It may not be exactly what they have envisioned, but it's going to wo...
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  • The 60/30/10 Approach to ERP for the Public Sector
    ERP systems for the public sector have come a long way in the past two decades, so let’s go over some of the improvements that have been made. If you wanted to change the user interface on a legacy system that an AP clerk or an HR person would use, a programmer would be required to rewrite the code behind the screen to determine what fields were visible and how they act when data is uploaded. The Essentials package is more configurable through power users that write queries for their departmen...
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  • The Scope of an ERP Project
    Everything we’ve been discussing throughout this series goes back to the scope of the ERP. The scope of the ERP is best defined through the strategic vision, which has to take into account business transformation, goals, and objectives in the areas where the organization needs the most improvement. What are the situations? How long does it take us to issue a permit? How does it take us to complete a procurement? How long does it take a business entity to respond to a solicitation? All of these...
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  • The Importance of Good Project Governance & Management
    One of the most challenging components of an ERP implementation project is project governance. While this aspect starts with the project management, it extends to the executive sponsorship as well as the actual project team members who are implementing the ERP system.
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  • GHR Reporting Capabilities in the Public Sector
    In general, Infor has incredible reporting capabilities. While a multitude of reports are actually delivered within the system, it also has the capability to extract data into an Excel spreadsheet. One of the great things about GHR is the visibility that managers have into their own employees' data, where they can run a report to see who in their group has a vaccination or has been given a face shield, ect. Anyone who is an administrator can use these company-wide reports, which would be some of...
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