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AI and Customer Communications: Where to Draw the Line?

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Presenter: Andy Young, Founder & Principal Analyst at Treeline Research

AI is transforming industries, unlocking efficiency and value like never before. But when it comes to producing critical customer communications—such as regulatory statements, bills—should you really hand over the keys?

In this MHC-hosted webinar, Andy Young, Founder & Principal Analyst at Treeline Research, explores how AI can be a force for good in the production and delivery of essential customer communications while addressing the critical questions every organization must ask:

  • Where does AI create the most value in communication workflows?
  • What risks come with letting AI touch and manage sensitive data?
  • How do compliance requirements shape the way we can (and should) use AI?

Discover how to embrace AI responsibly, ensuring precision, compliance, and trust as you integrate it into your critical processes.

Register today!

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Categories

Regulatory Enhancement Request
IPA
User Groups

When

Thursday, February 27th, 2025 from 1:00 to 1:30 (US/Central)

Organizer

Loring Kaveney

About MHC

Accounts Payable Automation. Invoice Automation. Streamlined documents & payments with your stakeholders. Customer communications management.

Whether your organization is currently using Infor Lawson, upgrading to Infor CloudSuite, or you’re a new Infor customer, MHC’s solutions complement Infor functionality to drive additional efficiencies and increase the overall value of your enterprise resource planning (ERP) and business systems.

The MHC NorthStar configurable SaaS platform enables organizations to generate hyper-personalized and digital customer-facing, vendor-facing, and employee-facing document and payment output via turnkey precision delivery without expensive consulting and the frustrating fragility of Microsoft Word templates. MHC also supports AI-powered document capture, imaging, powerful workflow configuration, plus AP payment rebates, flexible web forms, and much more.

Learn more at https://www.mhcautomation.com
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