>The convergence shift: why communication now connects the customer experience.
>The four 2026 findings: CCM is becoming the customer experience operating layer, the AI maturity model, governed context, and the transformation ladder that reset vendor scoring.
>The MHC profile: strengths, buyer fit, and the analyst’s take on where MHC leads.
Healthcare Organizations - Would you be willing to share how Infor Support is structured within your organization?
We’ve grown to more than 13,000 employees over the past few years, and I’m working with my leadership team to determine how roles and responsibilities should evolve to support that growth.
Thank you! Hannah Johnson Aspirus IT Product Management & Strategy Partner
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