Can you believe it's already Fall? As we enter Q4, it's time to reflect and start planning for the next year. It's been a challenging year in healthcare, and we hope you're able to take some time to celebrate both your big and small wins. Thanks for all that you do! If we can ever lend a hand, please don't hesitate to reach out.

- Your Team at ROI Healthcare Solutions

Common Points of Failure Series (Parts 1-3) - Join Diana Van Blaricom and several leaders from our ERP practice as they discuss common points of failure seen during ERP implementations. Excellent project management advice for anyone involved in large projects. Register for each of these pre-recorded webinars below.

  • Part 1: Beware the Inadequate PM (18 minutes) - A mismanaged project can result in cost overruns, failed timelines, and decreased transparency. PMs need to be sure that documentation and tracking are up-to-date, so everyone in the organization has access to timely information about how individual projects are progressing. Want to learn more? Listen to our full conversation with ROI's PMO Director, Kyle Hodges, and VP of ERP Strategy, Diana Van Blaricom. >> ACCESS RECORDING
  • Part 2: All Aboard - Be Clear About the Destination (14 minutes) - Get ready to learn why clearly defined and communicated goals are important, ways to keep everyone rowing in the same direction, and how to put people back in the boat when they row in the other direction. Join ROI's Sr. Project Manager, Tom Paluso, and VP of ERP Strategy, Diana Van Blaricom to learn more. >> ACCESS RECORDING

  • Part 3: Don't Talk To Me About Communications (10 minutes) - Strong communication is vital to a project's success. During this episode with Sr. Project Manager, Kathy Fickes, and Diana Van Blaricom, you'll learn about open communication as a major key for success, various forms of communications and the expectations they create, communication "red flags," and encouraging communication. >> ACCESS RECORDING

Infor Item Lifecycle Management - Join Diana Van Blaricom and two of our Bad Boys of Supply Chain, as we explore why you need Item Lifecycle Management. It’s more than just recalls! Watch and learn why. >> ACCESS RECORDING

Keeping the Lights On with Infor v10 Backfill Support @ Children's Hospital

This children's health system elected to migrate from Infor’s v10 ERP solution to a new Cloud-based ERP platform. In efforts to create a smooth transition to the future state ERP solution and maintain quality Legacy Support for its stakeholders, the organization needed an experienced partner to assist with backfilling highly technical and functional positions. This backfill support model enabled the health system’s team to focus on the new technology, trusting that day-to-day tasks would be handled with consistent quality. ROI’s expert-level Infor practice was selected for this task.​ During the engagement, the customer achieved the following:

  • ROI provided 24+ functional and technical backfill resources to keep Infor v10 stable and functional processes running smoothly across Project Management, Finance, Supply Chain, HR,  IT 
  • Exceptional manager satisfaction with ROI resources’ ability to keep the current system stable, solve issues quickly, and guide the customer in their integration planning for the new ERP platform​
  • The customer has expressed much appreciation for ROI’s uniquely tailored partnership approach​
  • Strong team engagement and clarity, driven by ROI’s high-touch employee experience leader

Read the full story here.

Here are a few articles that may be of interest:

The skills hospital CFOs need to thrive, according to Providence CFO Greg Hoffman -In a recent Becker's Healthcare article, Providence CFO, Greg Hoffman, shares his thoughts on what skills are critical for hospital CFOs to succeed. What stands out the most is having to strike a healthy balance between core hard and soft skills to navigate changing times, restart stalled projects due to COVID, and re-energize team members. Skills such as collaboration, resource allocation, ability to influence are critical for CFOs as well as their appointed leaders overseeing key initiatives -- project managers.

Technology & the Cost-of-Care Convergence, by Infor's Donna Houlne - Interesting article on HIMSS from Donna Houlne, RN, BSN, MHA, MRM, Vice President and Clinical Officer at Infor.


If you're planning to attend any of the events below, we'd love to connect. Several of ROI's leaders will be attending and are available to discuss your healthcare IT initiatives and challenges. Please send us a note at to schedule a time.

Please be aware that Inforum has been moved to January.

HLTH 2021 is the preeminent event designed for the health industry, bringing together senior leaders to solve healthcare’s most pressing problems and realize the most promising opportunities to create health’s future.>> REGISTER

Diana is an industry-leading ERP executive with over 30 years of expertise traveling the globe to help organizations transform their business processes through advanced technologies. Diana helps customers create their technology roadmaps with pragmatic business process improvement, organizational strategy execution, leading practices, and change management techniques to improve user adoption. You can hear more about Diana's strategies as she discusses ideas with other ERP thought leaders from ROI in our Couch Conversations and In the Know series!

Diana loves to say that the most expensive words in business are, "We've Always Done It That Way." She's a pioneer in business transformation and is well-respected for her innovative ideas on people, process, and technology.