Why do your users come to your customer community?
They come to review the calendar for upcoming education meetings – web and face to face.
They come to connect with others like them
They come to follow the activities of a special interest
They come to ask a question
They come to share a solution
They come to organize an event or activity
They come for support
They come to see what’s hot, what’s new
They come to post a blog
They come to start a special interest group
They come to do a survey
They come to send a message
They come to have a video chat
They come to create a newsletter
They come to find others like them
They come to find a vendor and/or solution
They come because they want to be successful with your products
The most important question for you is... do you have a community for your customers to come to?
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