Great Lakes User Group

Since June, 2015

199 followers »
Great Lakes User Group
URL:http://lgug.workoutloud.com/Group/glug

About

If you are an Infor customer using the Infor products and work in the Great Lakes region, you are welcome to join the Great Lakes User Group (GLUG) for interaction with other users, education in how to better use the software, and an opportunity to be kept abreast of enhancements and changes to the  Read more...products. The meetings are generally held twice a year in the suburban Chicago area and are usually only one-day meetings on Fridays so you can come to the meetings and then spend the rest of the weekend exploring the many activities Chicago has to offer.

More Details

Owners

Kathaleen Rangel
Loring Kaveney

Followers206

ADDANKI RAMESH
Araoz Charity
Arntson Lynn
Athey Jon
Bachman Matt
Bagazinski Matt
Ballash Jessica
Barnett Will
Barth Christi

Tagged

GLUG
Human Capital Management
Financial Management
Just For Fun
Regulatory Enhancement Request
IPA
User Groups
Thu, August, 6th 2020

The RPI Virtual User Exchange is happening today and YOUR User Group, GLUG, is having a breakout meeting at 10:00 am ET, so please join! Paula Myers from GLUG is leading and she want to hear from you, so come join your peers & friends.

Presentations kick off at 11:00am ET / 8:00am PT with Partner Expos and User Group meetings and breakouts beforehand.

Join us here: https://hopin.to/events/vue-8-2020 Read more...

Cheers!

Bill Show less...
The RPI Virtual User Exchange is happening today and YOUR User Group, GLUG, is having a breakout meeting at 10:00 am ET, so please join! Paula Myers from GLUG is leading and she want to hear from you, so come join your peers & friends. Presentations kick off at 11:00am ET / 8:00am PT with Partner Expos and User Group meetings and breakouts beforehand. Join us here: https://hopin.to/events/vue-8-2020 Cheers! Bill
Delivered Read
Edited
BC:
Join your GLUG friends and colleagues during the 9:00-10:00AM CST session. No masks or social distancing required. Hear the latest news from your Board concerning future meetings for this 2020/2021 and reconnect. We look forward to your participation!
Join your GLUG friends and colleagues during the 9:00-10:00AM CST session. No masks or social distancing required. Hear the latest news from your Board concerning future meetings for this 2020/2021 and reconnect. We look forward to your participation!
Delivered Read
Thu, July, 2nd 2020

Chirag Mittal of RPI Consultants Presents This Weeks #TechTalk:

Creating Security Reports, plus Tips & Tricks for Security Changes.
Thursday July 2nd 12p ET.

Register on WorkOutLoud Today:
https://lnkd.in/eynHHsp

#RPIVUE #WebiNerd Read more... #Infor #VirtualInforum2020 Show less...
Chirag Mittal of RPI Consultants Presents This Weeks #TechTalk: Creating Security Reports, plus Tips & Tricks for Security Changes. Thursday July 2nd 12p ET. Register on WorkOutLoud Today: https://lnkd.in/eynHHsp #RPIVUE #WebiNerd #Infor #VirtualInforum2020
Delivered Read
Wed, March, 18th 2020

COVID-19 Update for Infor Customers & Partners



March 17, 2020

To our valued customers,

With the rapid development of COVID-19, it is a priority to help ensure the health and safety of our employees, customers, partners, and communities. We are working diligently to reduce the risk to our ecosystem, as well as to ensure that our customer support and services continue without interruption. Our thoughts are with our customers and Infor  Read more...communities, people affected, and healthcare professionals who are working around the clock to help people in need.

At Infor, we are protecting our employees in affected areas by allowing them to work remotely, taking additional sanitary precautions, restricting visiting guests, and even physically closing some offices temporarily as needed. Our services and sales teams, as well as our partners, are working together to help meet our customers’ business-critical technology needs.

Customer Support, Cloud Operations, and Infor Consulting Services (ICS) are equipped to continue working without interruption. Using technology/online tools, we plan to continue business as usual, progressing toward planned milestones and providing you with support. Our workforce is equipped with laptops, VPN access, and conferencing tools to be able to work from home as needed. We are committed to providing exceptional service to our customers.

For more information, please see the FAQ below. We are thankful for our employees, customers, and partners, and look forward to emerging as a stronger community.

Kevin Samuelson
Chief Executive Officer
Infor

1. Does Infor have a business continuity plan?
Infor has a Business Continuity Plan in place. Our business continuity strategy covers disaster situations impacting employees, office locations, and data centers—and is supported by a cross-functional team that meets daily to assess risks, responses, and document processes for disaster response.

Our support staff are set up to work remotely with the ability to access support systems and customers as required. Our consultants are equipped to provide continued services remotely through use of technology and online collaboration tools.

2. Will my cloud services be impacted?
We do not expect any disruption of our services due to the COVID-19 outbreak. lnfor designed the cloud services with a high degree of automation, resiliency, and self-healing capability. The services are also deployed across multiple data centers in separate geographical locations for fault tolerance at the data center layer.

3. Do you anticipate any disruption to support service levels at this time?
Infor is committed to providing support according to current service level objectives without disruption.

4. Will Infor consultants continue to travel on-site to support our active projects? What are the alternatives to on-site visits?
Infor’s goal is to keep our employees and our customers safe. As such, we have restricted employee travel. Our workforce is equipped with laptops, VPN access, and conferencing tools to be able to work from home. We are committed to progressing toward planned milestones and providing you support and services through the use of online collaboration tools and technology.

5. How will Infor provide updates on the impact of COVID-19?
Infor leadership and the Infor Global Crisis Management Team are continuously monitoring developments surrounding the COVID-19 outbreak. We will continue to communicate with our customers via local account teams, Infor Concierge, the Infor Support Portal, and User Community Boards.


Please continue to send your specific queries regarding Infor solutions through the Infor Support Portal. Should you have questions related to the impact of COVID-19, please contact your local account team or send an email to crisis.management@infor.com and a representative from the Infor Global Crisis Management Team will respond accordingly.

 Show less...
COVID-19 Update for Infor Customers & Partners March 17, 2020 To our valued customers, With the rapid development of COVID-19, it is a priority to help ensure the health and safety of our employees, customers, partners, and communities. We are working diligently to reduce the risk to our ecosystem, as well as to ensure that our customer support and services continue without interruption. Our thoughts are with our customers and Infor communities, people affected, and healthcare professionals who are working around the clock to help people in need. At Infor, we are protecting our employees in affected areas by allowing them to work remotely, taking additional sanitary precautions, restricting visiting guests, and even physically closing some offices temporarily as needed. Our services and sales teams, as well as our partners, are working together to help meet our customers’ business-critical technology needs. Customer Support, Cloud Operations, and Infor Consulting Services (ICS) are equipped to continue working without interruption. Using technology/online tools, we plan to continue business as usual, progressing toward planned milestones and providing you with support. Our workforce is equipped with laptops, VPN access, and conferencing tools to be able to work from home as needed. We are committed to providing exceptional service to our customers. For more information, please see the FAQ below. We are thankful for our employees, customers, and partners, and look forward to emerging as a stronger community. Kevin Samuelson Chief Executive Officer Infor 1. Does Infor have a business continuity plan? Infor has a Business Continuity Plan in place. Our business continuity strategy covers disaster situations impacting employees, office locations, and data centers—and is supported by a cross-functional team that meets daily to assess risks, responses, and document processes for disaster response. Our support staff are set up to work remotely with the ability to access support systems and customers as required. Our consultants are equipped to provide continued services remotely through use of technology and online collaboration tools. 2. Will my cloud services be impacted? We do not expect any disruption of our services due to the COVID-19 outbreak. lnfor designed the cloud services with a high degree of automation, resiliency, and self-healing capability. The services are also deployed across multiple data centers in separate geographical locations for fault tolerance at the data center layer. 3. Do you anticipate any disruption to support service levels at this time? Infor is committed to providing support according to current service level objectives without disruption. 4. Will Infor consultants continue to travel on-site to support our active projects? What are the alternatives to on-site visits? Infor’s goal is to keep our employees and our customers safe. As such, we have restricted employee travel. Our workforce is equipped with laptops, VPN access, and conferencing tools to be able to work from home. We are committed to progressing toward planned milestones and providing you support and services through the use of online collaboration tools and technology. 5. How will Infor provide updates on the impact of COVID-19? Infor leadership and the Infor Global Crisis Management Team are continuously monitoring developments surrounding the COVID-19 outbreak. We will continue to communicate with our customers via local account teams, Infor Concierge, the Infor Support Portal, and User Community Boards. Please continue to send your specific queries regarding Infor solutions through the Infor Support Portal. Should you have questions related to the impact of COVID-19, please contact your local account team or send an email to crisis.management@infor.com and a representative from the Infor Global Crisis Management Team will respond accordingly.
Delivered Read
Loring Kaveney likes this.
Wed, March, 11th 2020

1

Forum Question/Topic:

Article:

Our HR Department currently keys in employee information to our various benefit providers web portals. Is anyone doing this with an API or some other mass upload?

Uploading employee information to BCBS-IL
Human Capital Management
Technology
Lawson
Benefits programming
Uploading employee information to BCBS-IL
Delivered Read
1
Eric Lopez likes this.
We have customized the Infor Lawson 834 program (BN106 on version 10) to send benefit enrollment files weekly to Wellmark, Avesis, and Delta Dental. We use IPA or SSIS to send enrollment files to Voya, MetLife, etc
We have customized the Infor Lawson 834 program (BN106 on version 10) to send benefit enrollment files weekly to Wellmark, Avesis, and Delta Dental. We use IPA or SSIS to send enrollment files to Voya, MetLife, etc
Fri, March, 6th 2020

Spring is coming and your GLUG (Great Lakes User Group) Board is in need of a fresh addition to our group of volunteers. One of our seasoned members moved out of the area and retired from the Board. If you have an interest in joining a creative, motivated group whose primary focus is to provide a positive, informative experience for like-minded Infor clients to dialogue and learn together, this might be the opportunity for you! Please see the requirements below and complete the attached  Read more...Application Form.

Requirements:

1. Several conference calls prior to each meeting (usually monthly calls between meetings and weekly for 6 weeks immediately before the meeting)

2. Responsibility for an area of coordination for running the meeting/group

3. Ideas and suggestions for making the meetings fun and interesting.

Benefits:

1. The joy of seeing your ideas used in our meetings

2. Deeper involvement with Infor and Lawson and having some influence in how the software is developed

3. The satisfaction of being a part of a group

4. Free attendance to the GLUG meetings

If interested, please submit your contact information directly to our President, Paula Meyers at pmeyers@whitelodging.com along with your completed application form.
 Show less...
GLUG Membership Application v3.docx
Spring is coming and your GLUG (Great Lakes User Group) Board is in need of a fresh addition to our group of volunteers. One of our seasoned members moved out of the area and retired from the Board. If you have an interest in joining a creative, motivated group whose primary focus is to provide a positive, informative experience for like-minded Infor clients to dialogue and learn together, this might be the opportunity for you! Please see the requirements below and complete the attached Application Form. Requirements: 1. Several conference calls prior to each meeting (usually monthly calls between meetings and weekly for 6 weeks immediately before the meeting) 2. Responsibility for an area of coordination for running the meeting/group 3. Ideas and suggestions for making the meetings fun and interesting. Benefits: 1. The joy of seeing your ideas used in our meetings 2. Deeper involvement with Infor and Lawson and having some influence in how the software is developed 3. The satisfaction of being a part of a group 4. Free attendance to the GLUG meetings If interested, please submit your contact information directly to our President, Paula Meyers at pmeyers@whitelodging.com along with your completed application form.
Delivered Read
Thu, March, 5th 2020

Save the date for the next GLUG Meeting - June 11th

GLUG will hold their next meeting on June 11 at the Sheraton Lisle. This is a great way to meet and understand the needs of other Infor Users. We can help each other through challenges and explore new opportunities with the support from Infor.

This meeting is for users of all levels and all areas which focuses on solutions you can implement today, skills you can put to work immediately, and best practices for those  Read more...things you are already doing.

Let’s all get together on June 11 to connect, engage and share ideas with our peers.

If you have a colleague that would benefit from this meeting, please forward to them.

Please note that the new GLUG Membership Fee will be $100.

Hope to see you there!

 Show less...
Save the date for the next GLUG Meeting - June 11th GLUG will hold their next meeting on June 11 at the Sheraton Lisle. This is a great way to meet and understand the needs of other Infor Users. We can help each other through challenges and explore new opportunities with the support from Infor. This meeting is for users of all levels and all areas which focuses on solutions you can implement today, skills you can put to work immediately, and best practices for those things you are already doing. Let’s all get together on June 11 to connect, engage and share ideas with our peers. If you have a colleague that would benefit from this meeting, please forward to them. Please note that the new GLUG Membership Fee will be $100. Hope to see you there!
Delivered Read
Mon, February, 3rd 2020

Good Morning members! A note to invite you to register for the SouthEast User Group meeting May 21 and 22, 2020. Members of any group are welcome. After the last meeting, users voted to return to the Coronado Springs Resort in Orlando for the 2020 event. The agenda is building built on the WorkOutLoud (WOL) website at this time. All hotel rates are guaranteed thru May 1st. After May 1st, they go to the usual resort rate.

Please let me know if we can assist you in any way.  Read more...Thanks, Beth Highfill Show less...
Good Morning members! A note to invite you to register for the SouthEast User Group meeting May 21 and 22, 2020. Members of any group are welcome. After the last meeting, users voted to return to the Coronado Springs Resort in Orlando for the 2020 event. The agenda is building built on the WorkOutLoud (WOL) website at this time. All hotel rates are guaranteed thru May 1st. After May 1st, they go to the usual resort rate. Please let me know if we can assist you in any way. Thanks, Beth Highfill
Delivered Read
Wed, December, 18th 2019

RPI Consultants is looking for a Lead Lawson GHR Consultant
https://smrtr.io/3FC-y
As well as a Sr Lawson Payroll Consultant
https://smrtr.io/3yFGC
RPI Consultants is looking for a Lead Lawson GHR Consultant https://smrtr.io/3FC-y As well as a Sr Lawson Payroll Consultant https://smrtr.io/3yFGC
Delivered Read
Mon, November, 25th 2019

If you have Workers Compensation that has multiple rates per FEIN, BSI v11 has this functionality but Infor wont implement the necessary logic without customer votes. Please endorse Enhancement Request 41795. I have included the link below. Please let me know if you have any questions

https://ers.infor.com/Ers/Ers_Details.aspx?erID=47195&AER=false&tbv=1
Save Changes Cancel  Read more...

Enhancement Request System
 Show less...
If you have Workers Compensation that has multiple rates per FEIN, BSI v11 has this functionality but Infor wont implement the necessary logic without customer votes. Please endorse Enhancement Request 41795. I have included the link below. Please let me know if you have any questions https://ers.infor.com/Ers/Ers_Details.aspx?erID=47195&AER=false&tbv=1 Save Changes Cancel Enhancement Request System
Delivered Read
Tue, October, 22nd 2019

Important notice: Beginning October 29, Infor Concierge will be your primary access point to Infor Support

Infor announced that beginning October 29, 2019 your primary access point to the Infor Support Portal (formerly Infor Xtreme) will be Infor Concierge.

Infor Concierge was designed as the gateway to all things Infor using your current Support Portal user ID and password. Infor Concierge is fully mobile, so it can go where you go. The Concierge mobile app for  Read more...Google Androidâ„¢ platform can be found in the Google Playâ„¢ store and in the App Store for the iOS platform.

Infor urges you to begin using this new entry point to the Infor Support Portal now to help ensure a smooth transition.

If you have questions, please contact your Infor subscription services manager, customer success manager, support analyst, or the Infor Customer Care Team.

 Show less...
Important notice: Beginning October 29, Infor Concierge will be your primary access point to Infor Support Infor announced that beginning October 29, 2019 your primary access point to the Infor Support Portal (formerly Infor Xtreme) will be Infor Concierge. Infor Concierge was designed as the gateway to all things Infor using your current Support Portal user ID and password. Infor Concierge is fully mobile, so it can go where you go. The Concierge mobile app for Google Androidâ„¢ platform can be found in the Google Playâ„¢ store and in the App Store for the iOS platform. Infor urges you to begin using this new entry point to the Infor Support Portal now to help ensure a smooth transition. If you have questions, please contact your Infor subscription services manager, customer success manager, support analyst, or the Infor Customer Care Team.
Delivered Read
Chris Gross likes this.
Wed, October, 9th 2019

Just 2 days left before the Fall GLUG.

Updated agenda is attached.

Look forward to seeing you on October 11th.
October 2019 GLUG Agenda v10.pdf
Just 2 days left before the Fall GLUG. Updated agenda is attached. Look forward to seeing you on October 11th.
Delivered Read
Mon, September, 30th 2019

Last day to register for the Fall 2019 GLUG and be automatically entered in a drawing to win a $100 gift card!

Event Registration Home Page: https://www.inforcommunities.com/e/in/eid=677
Last day to register for the Fall 2019 GLUG and be automatically entered in a drawing to win a $100 gift card! Event Registration Home Page: https://www.inforcommunities.com/e/in/eid=677
Delivered Read
Fri, September, 27th 2019

Only 3 days left to register for the Fall 2019 GLUG happening October 11th and be automatically entered in a drawing to win a $100 gift card!

Event Registration Home Page: https://www.inforcommunities.com/e/in/eid=677
October 2019 GLUG Agenda v4.pdf
Only 3 days left to register for the Fall 2019 GLUG happening October 11th and be automatically entered in a drawing to win a $100 gift card! Event Registration Home Page: https://www.inforcommunities.com/e/in/eid=677
Delivered Read
Tue, September, 24th 2019

Edited
BC:
Don't wait to register for the Fall GLUG! If you are register by September 30th, you will be automatically entered in a drawing to win a $100 gift card!
Don't wait to register for the Fall GLUG! If you are register by September 30th, you will be automatically entered in a drawing to win a $100 gift card!
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